Our Customer Care Team are committed to offering the highest level of care. Please complete our below form and we'll get back to you as soon as possible.

Shop

Reviews

Cosi Home

Get more information on our shipping & delivery processes

🚚 SHIPPING & DELIVERY

Do you need help with your order? See here for more information

🛒 ORDER MANAGEMENT

Learn about our returns and refunds process

🔁 RETURNS & REFUNDS

Get information on payment methods and promotional codes

💳 PAYMENTS

Learn about our warranty policies and coverage

🔐 WARRANTY INFORMATION

Get more information on our product offerings

📋 PRODUCT INFORMATION

Get your product up and running again with our troubleshooting articles.

🛠️ PRODUCT TROUBLESHOOTING

You can find the latest version of the instruction manual on the product page. Please follow these steps:.

<p id="isPasted" style="border: 0px solid rgb(227, 227, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 0px 0px 1.25em; color: rgb(13, 13, 13); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can find the latest version of the instruction manual on the&#xA0;<a href="https://cosihome.com/collections/all-products" rel="noopener noreferrer" target="_blank">product page</a>.<p style="border: 0px solid rgb(227, 227, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 1.25em 0px; color: rgb(13, 13, 13); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please follow these steps:<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Select the product you&apos;d like to download the manual for.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Scroll down below the product images.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Look for the &quot;User Guide&quot; section.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Click on the provided link to review and download the instruction manual.</li></ol><img src="https://attachments.gorgias.help/0eMnwxKBgKK79bDN/hc/PG09N6gGJn64j5gK/2024041813-e0e47ac8-58a6-49ef-864b-c08dfb473749-6dcf546e-ec54-4b9b-a0b5-2282f0646015.png" style="width: 640px;" class="fr-fic fr-dib">

User Manual

If you are interested in collaborating with our brand, we would love to hear from you!. Please click here to submit your request. Once you have submitted your request, our social media team will review the information provided. If your proposal align

If you are interested in collaborating with our brand, we would love to hear from you!&#xA0;Please click <a href="https://docs.google.com/forms/d/e/1FAIpQLSd2YDpQBtZnPsd7N4Gf38F8c1rjifTrN0twIG69ucswYbXs5A/viewform" rel="noopener noreferrer" target="_blank">here</a> to submit your request.&#xA0;Once you have submitted your request, our social media team will review the information provided. If your proposal aligns with our current needs and interests, someone from our team will get back to you.Our team carefully reviews all collaboration requests. If your proposal stands out and fits our brand&apos;s goals, we will reach out to discuss further details and potential next steps. Please note that due to the high volume of inquiries, we may not be able to respond to every request individually.Thank you for considering a collaboration with our brand. We look forward to potentially working together!