How long do I have to wait to receive a reply to my email? Jessica 10 November 2021 09:17 We aim to reply to every query within 48 hours. Related articles I can't place an order, can you help? Do you have a physical store? Can I call and speak to someone? I placed my order with eBay, will you help me? What does Error Code 'P' mean? Comments 0 comments Please sign in to leave a comment.