My order is showing as lost, what do I do? Jessica 10 November 2021 09:40 If you have not received your order, please contact our Customer Care Team who will work to resolve the issue as quickly as possible. Related articles I have completed my order, what happens next? My order has arrived damaged I want to cancel my order Do I have to sign for my order? I have placed my order after 4:30 pm, when will it arrive? Comments 0 comments Please sign in to leave a comment.