How do I raise a claim? Jessica 10 November 2021 10:45 If your product is faulty and you would like to make a warranty claim, please contact our team using the submission form on the 'Contact' page of our website. Related articles How can I claim on my warranty? What does this limited warranty not cover? Does my product come with a warranty? User Manual The indicator light is on when I look at the display, but my heated throw is not warming up Comments 0 comments Please sign in to leave a comment.