We apologise if you've found the Repair Kit missing from your Air Bed. Please find below a photo of the kit, which is a yellow sticker. Kindly check your package to confirm if it's included. If you're unable to locate the kit, please contact our Cust

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box;">We apologise if you&apos;ve found the Repair Kit missing from your Air Bed. Please find below a photo of the kit, which is a yellow sticker.&#xA0;</p><p style="box-sizing: border-box;">Kindly check your package to confirm if it&apos;s included. If you&apos;re unable to locate the kit, please contact our <a href="https://cosihome.com/pages/contact" rel="noopener noreferrer" target="_blank">Customer Care Team</a>. <a href="https://cosihome.com/pages/contact" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(255, 192, 0); text-decoration: none;" target="_blank"></a></p><p style="box-sizing: border-box;">&#xA0;<img src="https://attachments.gorgias.help/g6wkk/hc/3e79/eedd070a-1725-4209-8596-aab2b21265d3-171ea24b-ed7d-430d-8965-738c8b4a5ee9.png" style="width: 500px;" class="fr-fic fr-dib"></p></div></div></section><footer style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></footer>

The Repair Kit for my Air Bed is missing

Air Beds are a little tricky to measure completely accurately given that they will be slightly different sizes depending on how much air you put into them. If your Air Bed is not as large as expected, please pump some more air into it manually.

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; margin-bottom: 0px;">Air Beds are a little tricky to measure completely accurately given that they will be slightly different sizes depending on how much air you put into them. If your Air Bed is not as large as expected, please pump some more air into it manually.</p></div></div></section>

My Air Bed is smaller than stated

This bulge (air bubble) is due to structural breakdown of the inside support of the Air Bed, and is not repairable. Should this occur, please get in touch with our Customer Care Team.

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; margin-bottom: 0px;">This bulge (air bubble) is due to structural breakdown of the inside support of the Air Bed, and is not repairable. Should this occur, please get in touch with our <a href="https://cosihome.com/pages/contact" rel="noopener noreferrer" target="_blank">Customer Care Team</a>.&#xA0;</p></div></div></section>

My Air Bed has developed a bulge, is this normal?

To locate a puncture, please follow these steps:. If your Air Bed continues to deflate, please contact our Customer Care Team.

<p id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px;">To locate a puncture, please follow these steps:</span></p><ul style="box-sizing: border-box; list-style: outside disc; margin: 20px 0px 20px 20px; padding: 0px 0px 0px 20px; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; font-size: 16px;">Fill a spray bottle with soapy water e.g. washing up liquid.</li><li style="box-sizing: border-box; font-size: 16px;">Inflate your Air bed fully and unplug the power cord from the mains power supply.</li><li style="box-sizing: border-box; font-size: 16px;">Spray the surface of the inflated air mattress avoiding the air pump and electric components.</li><li style="box-sizing: border-box; font-size: 16px;">Visually inspect the air bed. If there is a puncture, bubbles will start to form over the puncture as air start to leak out.</li><li style="box-sizing: border-box; font-size: 16px;">Wipe your Air Bed dry with a soft dry cloth.</li><li style="box-sizing: border-box; font-size: 16px;">Repair your puncture with the provided puncture kit.</li></ul><p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px;">If your Air Bed continues to deflate, please contact our <a href="https://cosihome.com/pages/contact" rel="noopener noreferrer" target="_blank">Customer Care Team</a>.</span></p>

How can I find out if there's a hole in my Air Bed?

Stretching is a natural characteristic of new vinyl and as such, during initial use, the Air Bed may become soft and require additional inflation to maintain the desired firmness. This is normal for the first few uses. Please make sure the valve is f

<p id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px;">Stretching is a natural characteristic of new vinyl and as such, during initial use, the Air Bed may become soft and require additional inflation to maintain the desired firmness. This is normal for the first few uses. Please make sure the valve is fully sealed (OFF position).</span></p><p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px;">The ambient temperatures of air have an effect on the Air Bed&apos;s internal pressure. At low ambient temperatures, the air will contract within the Air Bed and the Air Bed will feel softer. Add more air if necessary.</span></p><p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px;">If your Air Bed continues to deflate after your </span><span style="box-sizing: border-box; text-decoration: underline; font-size: 16px;">first five uses</span><span style="font-size: 16px;">, please contact our <a href="https://cosihome.com/pages/contact" rel="noopener noreferrer" target="_blank">Customer Care Team</a>.</span></p>

Why has my Air Bed deflated overnight?

Our Customer Care Team are committed to offering the highest level of care. Please complete our below form and we'll get back to you as soon as possible.

Shop

Reviews

Cosi Home

Air Beds

🛠️ PRODUCT TROUBLESHOOTING

What delivery options do you have?

How long does delivery take?

Can I change my delivery details after placing my order?

My order status indicates 'delivered,' but I have not received it

I am missing items from my order

Do you deliver to British Overseas Territories, such as Gibraltar or the Falkland Islands?

What do I do if I receive the wrong item in my order?

🚚 SHIPPING & DELIVERY

I need a VAT invoice

My order has arrived damaged

My order status indicates 'delivered,' but I have not received it.

I want to amend/cancel my order

🛒 ORDER MANAGEMENT

I've changed my mind, I'd like to return my order

Can I return my order in person?

Do you offer exchanges?

I've sent back my return, but haven’t received my refund

My card has expired, will I get my refund?

How do I get a refund?

🔁 RETURNS & REFUNDS

What methods of payment do you accept?

Can I pay with Klarna?

How do I apply promo/discount codes?

My promotional code isn't working

My card has expired, will I receive my refund?

💳 PAYMENTS

Does my product come with a warranty?

What does this limited warranty not cover?

I bought my product second hand, does it include the warranty?

I bought my product refurbished, does it include the warranty?

Register your warranty HERE

🔐 WARRANTY INFORMATION

The item I'd like to order is out of stock

Where can I find the product wattage?

How do I clean my Mattress Protector?

Are Mattress Protectors the same as Mattress Toppers?

What are the Mattress Protectors made of?

Mattress Protector

Does my Air Bed come with a storage bag?

Is it possible to inflate the Air Bed with a pump for use in camping without an electrical outlet?

What are our Air Beds made of?

How do I store my Heated Throw

What is the difference between a Heated Throw and an Electric Blanket?

Does my Heated Throw have overheat protection?

Can someone with a pacemaker use a Heated Throw?

Are the Heated Throws machine washable?

How long will it take for the Heated Throw to heat up?

Electric Heated Throws

How do I set up my Electric Blanket?

Is my Electric Blanket machine washable?

What temperature setting should I choose, if I would like to use my Electric Blanket all night?

How can my Electric Blanket be secured to the bed?

Are Electric Blankets safe for small children?

Does my Electric Blanket offer overheat protection?

Can my Electric Blanket be used on a sofa?

Electric Blankets

Does my Electric Heated Pad have a timer?

Can I put my Electric Heated Pad in the washing machine?

Does my Electric Heated Pad have overheat protection?

Are Electric Heated Pads safe for children?

Electric Heated Pads

What humidity % should my room have?

How can I test the humidity in my room?

Will my Dehumidifier automatically defrost if the compressor becomes too cold?

What is a compressor Dehumidifier?

Dehumidifiers

Is my Weighted Blanket machine washable?

How does a Weighted Blanket work?

Are Weighted Blankets safe for small children?

Can I sleep with a Weighted Blanket if I have a pre-existing medical condition?

Weighted Blankets

How many letters, emojis, and symbols come in a pack?

How many letters/emojis/symbols will fit on one line?

What power supply does the Light Box come with?

How long is the USB power cable?

Cinematic Light Boxes

What is a Cooling Blanket?

Is my Cooling Blanket machine washable?

Cooling Blankets

What should I do prior to using my memory foam pillows for the first time?

What material is the Pillow Case made of?

What is the Pillow filled with?

How do I adjust the Pillow height?

Can I put the Pillow in the washing machine?

Does the Pillow come with a storage bag?

Luxury Memory Foam Pillows

📋 PRODUCT INFORMATION

Where can I locate the Batch Code Number on my product?

The number 50 appears on the display, what does this mean?

Why is my Heated Throw heating unevenly?

My Heated Throw stopped working

The controller is warm to the touch. Is this normal?

The indicator light from the controller is on, but my Heated Throw is not warming up