Please follow the steps below which should get your Heated Pad to warm you up!. 1.  Please check the controller has been correctly installed2.  Please check the fuse inside of the controller is not loose3.  Please plug the controller of the Pad into

<p id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please follow the steps below which should get your Heated Pad to warm you up!<p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">1. &#xA0;Please check the controller has been correctly installed 2. &#xA0;Please check the fuse inside of the controller is not loose 3. &#xA0;Please plug the controller of the Pad into an alternative wall socket 4. &#xA0;Please disconnect and then reconnect the controller 5. Please allow the Pad to cool down completely before turning back on<p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">It&apos;s important to note that your product&apos;s controller needs to be attached to the item, before plugging it into a power supply, otherwise it may malfunction.<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Should you need any further assistance, please contact our our Customer Care Team through our <a href="https://cosihome.com/pages/contact" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(255, 192, 0); text-decoration: none;" target="_blank">Contact Form</a>.

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Cosi Home

Electric Heated Pads

🛠️ PRODUCT TROUBLESHOOTING

What delivery options do you have?

How long does delivery take?

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My order status indicates 'delivered,' but I have not received it

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Do you deliver to British Overseas Territories, such as Gibraltar or the Falkland Islands?

What do I do if I receive the wrong item in my order?

🚚 SHIPPING & DELIVERY

I need a VAT invoice

My order has arrived damaged

My order status indicates 'delivered,' but I have not received it.

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🛒 ORDER MANAGEMENT

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🔁 RETURNS & REFUNDS

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My promotional code isn't working

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💳 PAYMENTS

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Register your warranty HERE

🔐 WARRANTY INFORMATION

The item I'd like to order is out of stock

Where can I find the product wattage?

How do I clean my Mattress Protector?

Are Mattress Protectors the same as Mattress Toppers?

What are the Mattress Protectors made of?

Mattress Protector

Does my Air Bed come with a storage bag?

Is it possible to inflate the Air Bed with a pump for use in camping without an electrical outlet?

What are our Air Beds made of?

Air Beds

How do I store my Heated Throw

What is the difference between a Heated Throw and an Electric Blanket?

Does my Heated Throw have overheat protection?

Can someone with a pacemaker use a Heated Throw?

Are the Heated Throws machine washable?

How long will it take for the Heated Throw to heat up?

Electric Heated Throws

How do I set up my Electric Blanket?

Is my Electric Blanket machine washable?

What temperature setting should I choose, if I would like to use my Electric Blanket all night?

How can my Electric Blanket be secured to the bed?

Are Electric Blankets safe for small children?

Does my Electric Blanket offer overheat protection?

Can my Electric Blanket be used on a sofa?

Electric Blankets

Does my Electric Heated Pad have a timer?

Can I put my Electric Heated Pad in the washing machine?

Does my Electric Heated Pad have overheat protection?

Are Electric Heated Pads safe for children?

What humidity % should my room have?

How can I test the humidity in my room?

Will my Dehumidifier automatically defrost if the compressor becomes too cold?

What is a compressor Dehumidifier?

Dehumidifiers

Is my Weighted Blanket machine washable?

How does a Weighted Blanket work?

Are Weighted Blankets safe for small children?

Can I sleep with a Weighted Blanket if I have a pre-existing medical condition?

Weighted Blankets

How many letters, emojis, and symbols come in a pack?

How many letters/emojis/symbols will fit on one line?

What power supply does the Light Box come with?

How long is the USB power cable?

Cinematic Light Boxes

What is a Cooling Blanket?

Is my Cooling Blanket machine washable?

Cooling Blankets

What should I do prior to using my memory foam pillows for the first time?

What material is the Pillow Case made of?

What is the Pillow filled with?

How do I adjust the Pillow height?

Can I put the Pillow in the washing machine?

Does the Pillow come with a storage bag?

Luxury Memory Foam Pillows

📋 PRODUCT INFORMATION

Where can I locate the Batch Code Number on my product?

The Repair Kit for my Air Bed is missing

My Air Bed is smaller than stated

My Air Bed has developed a bulge, is this normal?

How can I find out if there's a hole in my Air Bed?

Why has my Air Bed deflated overnight?

The number 50 appears on the display, what does this mean?

Why is my Heated Throw heating unevenly?

My Heated Throw stopped working

The controller is warm to the touch. Is this normal?

The indicator light from the controller is on, but my Heated Throw is not warming up