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I've changed my mind, I'd like to return my orderUpdated 3 months ago

We really hope you like your purchase from Cosi Home however, in the event you do wish to make a return, simply follow the below instructions. Please be aware, we do not accept the return of used items.

In order to initiate your return, please notify our Customer Care Team through our Contact Form within 14 days of receiving your order. You will then have an additional 14 days to return your order back to us, so your refund can be issued.

Complete and include this Returns Form in your return package.

Clearly attach the below address to the parcel:

Cosi Home Returns
Unit 1 Station Road Industrial Estate
Station Road
Billingborough
Lincolnshire
NG34 0NR 

If you no longer have the packaging, please make sure that it is wrapped and packaged as securely as possible.

Use a courier of your choice to return your order to us; the best way to do this would be to visit Parcel2Go. Here you will find an assortment of couriers to use with varying price ranges, most of which are very reasonable

Additionally please note that we do not cover the cost for returns and this will not be reimbursed when the unit is returned.

We kindly ask that you return your item in good condition with no signs of visible damage. We are unable to accept returns of used products.

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