What do Error Code 'E' and 'E3' mean?Updated a year ago

The Error Codes mean, that the Throw has been used while folded or crumpled and it has overheated. As a safety measure, the heated throw has turned off.

Please turn the controller OFF, unplug the Heated Throw, lay it down completely flat and leave to cool down.

It's important to note that your product's controller needs to be attached to the item, before plugging it into a power supply, otherwise it may malfunction.

If these steps do not resolve your issue, and your Heated Throw is no longer covered by warranty, please click here to purchase a replacement controller.

Please note, this replacement controller is compatible with the Fleece and Fleece & Sherpa models, not the Faux Fur model. 

Should you need any further assistance, please don't hesitate to contact our friendly Customer Care Team!