-31c51d4a-edac-4c1b-b8ad-39c18536c918.png)
We can confirm that this messaging does not suggest a fault with the controller, it's a last resort identification key for suppliers.Although 50 shows on the screen, you should be able to use the buttons as normal, and the controller's screen will th
Our Heated Throws have built-in safety features that limit the rate at which they heat up to prevent overheating. These features are important for safety and may cause the blanket to warm up more slowly. Please also note, that the Heated Throw may no
Please follow the steps below which should get your Heated Throw to warm you up!. 1. Please check the controller has been correctly installed2. Please check the fuse inside of the controller is not loose3. Please plug the throw into an alternative
Yes, this is normal, your heated throw has passed all required safety tests and is safe to use. However, if you have any further concerns, please contact our Customer Care Team.
This is likely because the detachable plug from the controller to the blanket is not fitted correctly or has come loose. Please ensure that the detachable plug is fitted correctly into the socket on the blanket. If that doesn't resolve the issue, ple
The Error Code 'C' means, that the controller has been placed under the Throw and it has overheated. As a safety measure, the Heated Throw has turned off. Please turn the controller OFF, unplug the heated throw, lay it down completely flat and leave
The Error Codes mean, that the Throw has been used while folded or crumpled and it has overheated. As a safety measure, the heated throw has turned off. Please turn the controller OFF, unplug the Heated Throw, lay it down completely flat and leave to
The Error Code 'P' means, that the controller or connector is not connected properly. Please ensure the controller and/or connector are attached to the Heated Throw properly. It's important to note that your product's controller needs to be attached
If your Heated Throw gets wet, disconnect the controller and power cord. Allow the Heated Throw to air dry without wringing it out, and always ensure it's completely dry before using it again.