What does Error Code 'C' mean?Updated 2 months ago
The Error Code 'C' indicates that the controller has been placed underneath the Heated Throw and has overheated. As a built-in safety precaution, the Heated Throw has automatically switched off.
What to Do:
Turn the controller off
Unplug the Heated Throw from the wall socket
Lay the throw out flat on a heat-safe surface
Allow it to cool down completely before using it again
⚠️ Important: Always ensure the controller is properly connected to the throw before plugging it into a power supply. Failing to do so may cause the product to malfunction.
Still Having Trouble?
If your Heated Throw is no longer within its warranty period and the troubleshooting steps above haven’t resolved the issue, you can purchase a compatible replacement controller using the appropriate link below:
Fleece / Fleece & Sherpa Heated Throws (Model HT-02 / HT-06)
Purchased before November 2024:
Buy replacement controller for pre-Nov 2024 modelsPurchased from November 2024 onwards:
Buy replacement controller for post-Nov 2024 models
Faux Fur Heated Throw (Model HT-04)
⚠️ Please ensure you select the correct controller based on your throw’s model number and purchase date. Using an incompatible controller may result in malfunction.
Should you need any further assistance, please don't hesitate to contact our Customer Care Team!