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What does Error Code 'C' mean?Updated 2 months ago

The Error Code 'C' indicates that the controller has been placed underneath the Heated Throw and has overheated. As a built-in safety precaution, the Heated Throw has automatically switched off.

What to Do:

  1. Turn the controller off

  2. Unplug the Heated Throw from the wall socket

  3. Lay the throw out flat on a heat-safe surface

  4. Allow it to cool down completely before using it again

⚠️ Important: Always ensure the controller is properly connected to the throw before plugging it into a power supply. Failing to do so may cause the product to malfunction.


Still Having Trouble?

If your Heated Throw is no longer within its warranty period and the troubleshooting steps above haven’t resolved the issue, you can purchase a compatible replacement controller using the appropriate link below:

Fleece / Fleece & Sherpa Heated Throws (Model HT-02 / HT-06)

Faux Fur Heated Throw (Model HT-04)

⚠️ Please ensure you select the correct controller based on your throw’s model number and purchase date. Using an incompatible controller may result in malfunction.


Should you need any further assistance, please don't hesitate to contact our Customer Care Team!

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