This is completely normal, and nothing to worry about. When removing your Pillow from its packaging you may notice a faint smell. This occurs when the inner foam is compacted during shipping, and is easy to remove. Due to the high-tech materials used

<p id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">This is completely normal, and nothing to worry about. When removing your Pillow from its packaging you may notice a faint smell. This occurs when the inner foam is compacted during shipping, and is easy to remove. Due to the high-tech materials used, any new smell will fade after opening and airing for 24 hours, and is not harmful. Please follow these steps before using your Memory Foam Pillow for the first time: 1. Remove all the Pillow&apos;s protective packaging. 2. Let the Pillow decompress. 3. Keep the Pillow in an airy and dry space for at least 24 hours.<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Should there be anything else you need assistance with, please contact our friendly&#xA0;<a href="https://cosihome.com/contact-us/" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(255, 192, 0); text-decoration: none;" target="_blank">Customer Care Team</a>!

Why does my new Memory Foam Pillow emit a faint chemical smell?

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Cosi Home

Memory Foam Pillows

🛠️ PRODUCT TROUBLESHOOTING

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🚚 SHIPPING & DELIVERY

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💳 PAYMENTS

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🔐 WARRANTY INFORMATION

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Mattress Protector

Does my Air Bed come with a storage bag?

Is it possible to inflate the Air Bed with a pump for use in camping without an electrical outlet?

What are our Air Beds made of?

Air Beds

How do I store my Heated Throw

What is the difference between a Heated Throw and an Electric Blanket?

Does my Heated Throw have overheat protection?

Can someone with a pacemaker use a Heated Throw?

Are the Heated Throws machine washable?

How long will it take for the Heated Throw to heat up?

Electric Heated Throws

How do I set up my Electric Blanket?

Is my Electric Blanket machine washable?

What temperature setting should I choose, if I would like to use my Electric Blanket all night?

How can my Electric Blanket be secured to the bed?

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Electric Blankets

Does my Electric Heated Pad have a timer?

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Does my Electric Heated Pad have overheat protection?

Are Electric Heated Pads safe for children?

Electric Heated Pads

What humidity % should my room have?

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What is a compressor Dehumidifier?

Dehumidifiers

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Weighted Blankets

How many letters, emojis, and symbols come in a pack?

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What power supply does the Light Box come with?

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Cinematic Light Boxes

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Cooling Blankets

What should I do prior to using my memory foam pillows for the first time?

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Luxury Memory Foam Pillows

📋 PRODUCT INFORMATION

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The Repair Kit for my Air Bed is missing

My Air Bed is smaller than stated

My Air Bed has developed a bulge, is this normal?

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The number 50 appears on the display, what does this mean?

Why is my Heated Throw heating unevenly?

My Heated Throw stopped working

The controller is warm to the touch. Is this normal?

The indicator light from the controller is on, but my Heated Throw is not warming up